Reviews & messaging
Podium
A lead conversion and reviews platform built around business texting.
What it does
Podium centralizes the messages a local business gets from webchat, Google, texts, and social into one inbox, then automates review invitations by SMS right after a visit. It also handles text marketing campaigns and text-to-pay. For a salon it is mostly about capturing the inbound lead fast and building a steady flow of fresh Google reviews.
AI features
An AI agent (marketed as an AI Employee) that answers inbound texts and webchat, qualifies and books leads around the clock, and drafts review responses, so after-hours inquiries get an instant reply instead of going cold.
Pricing
Published plans start around a couple hundred dollars a month, with AI features on higher tiers and add-on costs. Verify current pricing with Podium.
Pricing signals are indicative and change often. Confirm current pricing with the vendor.
How Sheen fits
Podium solves one part of the picture. Sheen builds and runs the whole digital operation (website, online booking, reminders, review replies, marketing) as one system, and stays booking-system-agnostic, so you are not stitching a dozen vendors together yourself.
Podium head-to-head
Alternatives to Podium
Other reviews software worth weighing against Podium. See the full reviews software guide.
Related capabilities
Where Podium comes up on Sheen
The capability guides, business-type pages, and comparisons where Podium is part of the picture.
Ready when you are
Build your salon's autonomous digital operation
Describe your salon or spa in a sentence. Founden builds the website, 24/7 booking, reminders, an AI front desk, rebooking, review replies, and marketing, then runs them on autopilot.
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