Med spa / Online booking
Online booking for med spas
By the numbers
The med spa problem
How AI helps a med spa here
- Maps every service to the provider type, room, and device it requires, so an injectables appointment only shows slots with a qualified RN or NP and an open treatment room, never a facial bed.
- Routes first-time injectable and laser clients through a required consult (paid or complimentary) before it will offer a treatment slot, protecting your medical-director sign-off workflow.
- Takes a card on file or deposit at the point of booking to guard high-value slots, which lifts successful appointments by about 32% versus open booking.
- Sells and schedules treatment series and packages (a six-session laser plan, a peel course) as a linked set, spacing each visit at the correct clinical interval automatically.
Build the clinical rules into the calendar, not the front desk's head
The reason most med spas keep booking on the phone is that the rules live in one coordinator's memory: who can inject, which laser is free when, how long to leave between peels, when a consult is mandatory. AI online booking encodes those rules once so any client can self-serve without ever landing on an invalid slot. You define services, providers, devices, and rooms as resources, and the engine only offers a time when every required resource is free.
Because it sits on top of your existing system, you are not ripping out Boulevard or Zenoti. Sheen builds the booking experience, the intake, the consult gate, and the deposit capture, then writes the confirmed appointment back to the calendar you already run.
- Provider-aware slots: injectables to RN/NP/MD, facials and dermaplaning to estheticians, laser to certified operators only.
- Device and room as bookable resources, so two laser clients never get the same machine.
- Digital intake and medical history collected at booking, before the client walks in.
Capture after-hours demand at a med spa price point
Med spa clients research and decide in the evening, long after your front desk goes home, and they are comparing you against other clinics in the same tab. A booking page that answers instantly at 9pm, shows real availability, and lets them hold a Botox slot with a card converts that late-night intent before a competitor does. At a median ticket near $216, winning even a handful of extra after-hours bookings a week reshapes the month.
Membership and package clients get their own logic: the engine knows their plan, applies included services, and books their next visit in the series without a phone call, which is exactly the frictionless path that keeps a high-value member loyal.
Questions med spa operators ask
Can online booking require a consult before a client books injectables?
Will this replace our POS or booking software?
How does it handle a multi-session package like laser hair removal?
Ready when you are
Build online booking into your med spa
Describe your salon or spa in a sentence. Founden builds the website, 24/7 booking, reminders, an AI front desk, rebooking, review replies, and marketing, then runs them on autopilot.
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