Booking & no-shows
Guests who want to book via mobile
80% of salon and spa guests want to book via mobile, and 97% of medical spa clients want mobile appointment booking.
Medspas show the widest gap between demand (97%) and actual online booking adoption (~11%).
This figure is load-bearing across 24 pages on Sheen. See where, below.
Source
Where this number comes from. The end of the reference chain.
Beauty & Wellness Industry Statistics 2025
Zenoti/2025/vendor
Where this number is used
Every page on Sheen that leans on this figure. This is the point: a number is not a dead end, it is a node, and you can see exactly what it supports and follow it up the hierarchy.
AI capabilities (2)
By business type (5)
Software categories (1)
Comparisons (1)
Related numbers
Figures from booking & no-shows that make the same argument. Follow the evidence sideways.
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