Reviews & reputation
Revenue lift from responding to reviews
Businesses that respond to their online reviews average 35% more revenue, yet 75% of businesses do not respond to their reviews at all.
Womply study of 200,000+ US small businesses; highlights a large operational gap most local businesses leave open.
This figure is load-bearing across 19 pages on Sheen. See where, below.
Source
Where this number comes from. The end of the reference chain.
Review counts matter more to local business revenue than star ratings, according to study
Search Engine Land (Womply data)/2019/study
Where this number is used
Every page on Sheen that leans on this figure. This is the point: a number is not a dead end, it is a node, and you can see exactly what it supports and follow it up the hierarchy.
AI capabilities (1)
Software categories (1)
Comparisons (5)
Related numbers
Figures from reviews & reputation that make the same argument. Follow the evidence sideways.
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