Marketing & discovery
Clients who prefer texting a business
44% of clients now list texting as their preferred method of communication with a self-care business such as a salon or spa.
Supports SMS as the primary two-way marketing and service channel.
This figure is load-bearing across 17 pages on Sheen. See where, below.
Source
Where this number comes from. The end of the reference chain.
Boulevard Consumer Surveys Shows Gen Z and Millennials are Redefining the Self-Care Experience
Salon Today / Boulevard/2023/survey
Where this number is used
Every page on Sheen that leans on this figure. This is the point: a number is not a dead end, it is a node, and you can see exactly what it supports and follow it up the hierarchy.
AI capabilities (4)
By business type (1)
Software categories (1)
Related numbers
Figures from marketing & discovery that make the same argument. Follow the evidence sideways.
Ready when you are
The numbers point one way. Build the system that acts on them.
Describe your salon or spa in a sentence. Founden builds the website, 24/7 booking, reminders, an AI front desk, rebooking, review replies, and marketing, then runs them on autopilot.
Free to start. Describe your business, watch it get built.